Utilize QRails as your full-service program manager. We offer a full suite of operational support services to make sure your programs are as effective as possible.

Our team is there to support you at every stage — from program design, through helping you devise your marketing strategy and materials, to rolling out your program and ensuring it runs smoothly.

Our comprehensive program management services include:

• Integrated KYC and BSA/AML solutions
• Chargeback administration and dispute management
• Cardholder services — including an IVR self-help line and 24/7 customer call center

Dedicated Account Manager

You’ll have your own dedicated account manager, who’ll quickly get to know your business’ specific requirements and unique challenges.

Launch Services

Our consultants are on hand to help you at each step of a new launch, including program marketing, card design and production, and risk limits and alerts configuration.

Compliance

We’ve chosen a market-leading KYC application which is fully integrated into our system.

Our BSA/AML solution has been designed to comply with all relevant regulatory provisions of the BSA, using sound risk management policies, procedures and processes.

Chargeback Support

Our team has considerable experience in navigating dispute and chargeback procedures. Since our system provides unsurpassed, real time visibility of your cardholder accounts, we can make the process much faster and easier.

Cardholder Services

Our IVR technology means we can customize a greeting script, provide dedicated toll-free numbers, offer customized menu trees and transfers out.

Contact options include phone, email and online chat and our call center operates 24/7 — on-site during working hours and outsourced at other times.

The QRails APIs provide flexibility to disburse funds and provide payments options in a variety of methods.

• Virtual Card
• Prepaid Card – Plastic
• Debit Card – Plastic
• Card-to-Card payments
• Card-to-Bank payments
• Real-time payments

The QRails platform is leveraged in many ways!  Here are some examples:

Earned Wage Access

Allowing your employees and contract workers to be paid at a frequency convenient to them.  Ability for employees to request instant payment for work performed via their existing Human Capital Management (HCM) or Workforce Capital Management (WFM) platform.

Insurance Claim Disbursement

Reducing friction and costs in the payment process by helping TPAs, adjusters, and insurance companies settle claims quickly.

Just-in-Time Funding

Empowering businesses to meet the high volume, high velocity payment requirements of today’s supply chains and gig economy work forces while maintaining efficient balance sheets and effective controls

Vender Payments

Single-load and reloadable virtual prepaid accounts for businesses to deliver real-time payments to vendors, suppliers and clients.

Virtual Payments is ideal for the efficient delivery of payments, commissions and royalties to a dispersed network of small businesses who traditionally accept card payments.

With the expanding growth rate of mobile and online commerce through billions of smartphones, your customers will now demand the smoothest possible transactions and easiest methods to buy goods and services.

QRails supports all the major mobile wallet brands by integrating with the Mastercard Digital Enablement Service (MDES) and Visa Tokenization Service (VTS).

Utilize Popular Mobile Payment Solutions

Retain and capture more users by offering integrations with proven mobile payment solutions like Apple Pay, Google Pay, Samsung Pay and others. QRails can help convert those traditional cards into advanced mobile solutions that your customers are already using.

Now your mobile wallet solution can be the catalyst that facilitates more purchases and improves customer retention for future growth. Deliver virtual accounts and easily convert them to fully functional payment tools that work the way you want.

QRails is a Mobile Wallet Transaction Booster

Reduce friction and abandonment rates by using the QRails’ platform to combine the convenience of mobile technologies with modern payment tools.

Increase advertising conversions immediately by delivering slick virtual accounts that are automatically hooked to a “Pay” solution that boosts in-store and mobile purchases. The easier it is to buy something, the more people will use your service. QRails makes it all happen faster for you.

Introducing Rete+Pay

Rete+Pay helps payers and patients pay their medical claims electronically, while facilitating quicker provider payments for medical services.

Visit the Rete+Pay website to learn more about the power of Rete+Pay »

QRails provides an intuitive, secure self-service portal and dashboard for program administrators and cardholders to manage cards and accounts.

Administrators benefit from user friendly card issuance tools and state of the art risk management tools including velocity rules, vendor, geographic and other usage restrictions.

Cardholders benefit from an easy-to-use and secure website to manage their cards and accounts, including card enrolment and activation, activity alerts, card-to-card transfers and bill paying services.

Contact us now to learn more about the flexibility our portals offer.