Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to, QRails Ltd., and QRails, Inc. and governs data collection and usage. If you live in the United Kingdom (UK), European Union (EU), the European Economic Area (EEA), or Switzerland, your relationship is with QRails Ltd, which is the controller in relation to personal data collected by QRails.

If you live outside of the UK, EU, EEA, or Switzerland, your relationship is with QRails, Inc and the laws of the United States and the State of California apply.

Please be aware that to use our apps and website you authorize QRails to transfer your personal information and data across national borders to other countries where QRails and its partners operate, including the United States. We take steps to ensure that your personal information is appropriately protected when it is transferred and processed.

Collection of your Personal Information

In order to better provide you with products and services offered on our website, QRails may collect personally identifiable information, such as your:

  • Name
  • Address
  • Email address
  • Telephone number
  • Date of birth
  • IP address
  • Payment or billing information (when you purchase products or services from us)

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the QRails website. These may include: (a) registering for an account on our website; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our website. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

What are the legal bases for QRails to collect information about me?

  • To fulfill a contract: we contract with companies that you interact with to provide them additional capacities to enhance your customer experience. The processing completed on this basis include:
    • Verifying your identity
    • Processing payments
    • Sending necessary and sometimes required communications (for example, account statements)
    • Providing customer support and service
  • When required, when you give us your consent, including:
    • Sending you product and services information, special offers, and similar information
    • Accessing certain information stored on your device relating to your use of our app

Please note that on other occasions when we ask you for consent, we will explain what purposes the information is used for, at that time. Where we rely on consent to process information, you can withdraw your consent to such activities at any time.

  • To comply with legal obligations that we, the controller, are subject. These include:
    • Responding to lawful requests from legal and law enforcement agencies when conducting an investigation
    • To detect, prevent, and otherwise deter fraud, potentially illegal activities, security issues, and other technical issues that helps to protect you and us.

Use of your Personal Information

QRails collects and uses your personal information to operate its website(s) and deliver the services you have requested.

QRails may also use your personally identifiable information to inform you of other products or services available from QRails and its affiliates.

Sharing Information with Third Parties

QRails does not sell, rent, or lease its customer lists to third parties.

QRails may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to QRails, and they are required to maintain the confidentiality of your information.

QRails may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on QRails or the website; (b) protect and defend the rights or property of QRails; and/or (c) act under exigent circumstances to protect the personal safety of users of QRails, or the public.

Tracking User Behavior

QRails may keep track of the websites and pages our users visit within QRails, in order to determine what QRails services are the most popular. This data is used to deliver customized content and advertising within QRails to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by QRails. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the QRails website.

Use of Cookies

The QRails website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize QRails pages, or register with QRails website or services, a cookie helps QRails to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same QRails website, the information you previously provided can be retrieved, so you can easily use the QRails features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the QRails services or websites you visit.

Security of your Personal Information

QRails secures your personal information from unauthorized access, use, or disclosure. QRails uses the following methods for this purpose:

SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this website cannot be guaranteed.

Children Under Thirteen

QRails does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, QRails may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from QRails or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from QRails, you may opt-out of such communications by Replying to the email, with Unsubscribe in the subject line.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Data Processing

The personal data which individuals allow to be processed is only used for the purposes stated in the Statement of Privacy and is only shared with the categories of recipients that are stated in Statement of Privacy. Where the personal data is lawfully passed on to a third-party sub-processor, our organization ensures that this third party is under a contractual obligation to process the personal data in accordance with the Statement of Privacy and only to share the personal data with categories of recipients that have been authorized by the individual.

Additionally, individuals may request the restriction of the processing of personal data in certain circumstances, namely where:

  • they contest the accuracy of the personal data which we process and we are verifying the query;
  • the data has been unlawfully processed;
  • we no longer need that personal data but an individual requires us to keep it; or
  • the individual has objected to our processing the personal data but we are considering whether our legitimate grounds override those of the individual.

In the event that an individual does request that we restrict processing of their personal data, we would make that data temporarily unavailable, not process it apart from to store it and would inform any additional sub-processors about the restriction/limitation.

The right of individuals to access their personal data

Our organization ensures that individuals have the following rights in relation to their personal data:

  • the right to request a copy of some or all of it;
  • the right to rectify any data which we hold which
  • the right for the data to be erased;
  • the right for processing of the personal data to be restricted;
  • the right to object to the processing of the personal data; and
  • the right to data portability.

In relation to access of personal data, individuals may make a request for access verbally or in writing. They will not be charged for receipt of a copy of their personal data (unless that the request is manifestly unfounded or excessive) and they will be provided with such copy as soon as reasonably practicable and in any event well within the statutory timelines, i.e. within a month of receipt of the request.

Changes to this Statement

QRails reserves the right to change this Statement of Privacy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information on this page. Your continued use of the website and/or Services available through this website after such modifications will constitute your: (a) acknowledgement of the modified Statement of Privacy; and (b) agreement to abide and be bound by that Policy.

Contact Information

QRails commits to resolve complaints about our collection or use of your personal information. If you live in the UK, EU, EEA, or Switzerland, you can email us on, call us on +44 (0) 20 3790 8483, or you can write to us at Thomas House, 84 Ecclestone Square, London, SQ1V 1PX. If you live anywhere else, please feel free to email us on, call us on +1 877 573 3777, or write to us at 1855 Blake Street, Denver, CO 80202.

QRails welcomes your questions or comments regarding this Statement of Privacy. If you believe that QRails has not adhered to this Statement, please contact us.

Regardless of where you reside, you can also reach us by emailing us at if you have any questions or concerns.